LEGAL NOTICE
COMPANY NUMBER
0028301

REGISTERED OFFICE
Leeds CF&A Co Limited
The Pavilion
St Michael's Lane
Headingley
Leeds
West Yorkshire
LS6 3BR

Terms & Conditions

The price you pay:

Rates quoted are per room, per night based upon the room occupancy selected (unless otherwise specified), subject to availability.

All prices shown are applicable at the time of booking, are not valid in conjunction with any other offer and are subject to change without any prior notice. Where breakfast is included in the price, this is based on the number of people booked in the room. The addition of any extras incurred during your stay, is to be settled in full before departure.

VAT is included at the current prevailing rate where applicable.

Advertising/promotional rates:

Offers are subject to availability and change. Only a certain number of rooms are available on selected dates.

Rates quoted are ‘from’ rates which represent the lowest price available throughout the duration of the promotion. Peak night supplements may apply and vary according to day of week and season. These rates are applicable for new bookings only. We reserve the right to amend offers as appropriate.

FREE cancellation or changes up to 12 Midday the day prior to your arrival date

Payment Information: A valid credit or debit card is required to guarantee your booking, subject to the cancellation policy above. Declined transactions will result in the reservation being cancelled and, where possible, contact will be made to the booker.

No shows: If you fail to check in by 11pm on your scheduled arrival day, we will consider that you have cancelled your booking and you will be charged in accordance with the cancellation policy above.

Your booking:

When making a reservation at Headingley Lodge, the contract for your stay is with:

Leeds CF&A t/a Headingley Lodge, Emerald Headingley Stadium, St Michaels Lane, Headingley, Leeds LS6 3BR

Check-In Times and Check-Out Times: 

Check-in is between 2pm and 11pm and check-out is 11am. Your room may be available before 2pm, however, this cannot be guaranteed and, if required, the hotel will arrange storage of your luggage until your room is ready.

Breakfast Times:

Carnegie Café Bar Monday - Friday 7:30am-9:30am,

Continental breakfast served to your room: Monday – Sunday 6:00am-9:30am.

Your personal information:

Headingley Lodge processes personal information collected from you for the purposes of providing the hotel and accommodation services that we have agreed with you and providing you with information about products and services we offer. We will not sell this information to any third party.

We monitor business calls for quality control and training purposes.

Child Policy:

Children are classed as 2-12 years old, and will not be charged extra if booked in the family room with parents.

Children's breakfast is not included unless stated at the time of booking.

Infants under 2 years will be accommodated, where space allows, in a cot, free of charge.

Smoking Policy:

Smoking is strictly prohibited throughout all public areas and bedrooms. The use of E-Cigarettes throughout our hotel is also prohibited, in both public areas and guest bedrooms.  A £100 charge will apply to anyone found smoking in a bedroom. There are designated smoking areas outside the hotel.

Stadium Policy:

Under no circumstances may any person at the ground use a mobile telephone, computer or other kind of communication device either (i) to communicate or in any way transmit any form of commentary, data or other material in relation to a cricket match taking place at the ground for any kind of improper betting or other corrupt or unlawful purpose; or (ii) to conduct betting activity in a public pitch-facing part of the ground in a way which, in [the Club’s] (or its appointed nominee’s) option, otherwise brings the game or [the Club] into disrepute or which offends (or is likely to offend) other spectators.

Car Parks:

We have our own car park, free of charge. Car parking maybe in a different area of the stadium due to fixtures taking place, this is still free for our hotel guests. However, cars are left at the owner's/customer's own risk. The company does not accept responsibility for loss or damage.

Pet Policy:

Headingley Lodge has a no pets allowed policy. We do not allow pets in our hotel bedrooms or the public areas, except for guide or assistance dogs.

Comments / Complaints:

In the event that you have any reason to complain or have any comments, you must immediately inform the reception. Any verbal notification must be put in writing. 

Privacy Policy:

At Leeds CF&A Co Limited we are committed to protecting your privacy & security. Please read this Privacy Policy carefully so that you are aware of the steps we take to protect your privacy, what information we collect and how we use it now or may use it in the future via Headingley Lodge, Yorkshire Carnegie or Leeds Rhinos websites, and their affiliate eZines and / or subsites.

Controllers of Information: 

Any personal information provided to or gathered by our website is controlled by Leeds CF&A Co Limited, Registered office The Pavilion, St Michael's Lane, Headingley, Leeds, West Yorkshire, LS6 3BR. Details of the current Data Protection Officer at Leeds CF&A Co Limited can be obtained by emailing our webmaster.

What infromation do we collect? How do we ust it?

When you order over our website we need to know your name, e-mail address, delivery address, credit or debit card number, expiry date (and valid from date and issue number for Switch cards). This allows us to process and fulfil your booking and to notify you of the status of your booking. You will find that it is not compulsory to provide us with any additional information we request which is not necessary or reasonable in order to complete your transaction. We also ask for your telephone number and email address which enables us to contact you urgently if there is a problem with your booking.

When you register on the website or, during the process of booking a hotel room from the website and choose to receive further information from us, we may use the information you provide us with for the following purposes:-

- We monitor customer traffic patterns and site usage to help us to develop the design and layout of the website.

- Personal details may be for purposes such as notifying you of promotions, events, fixtures, which we think may be of interest to you.

- Leeds CF&A Co Limited will not put any information about you on general release nor will it sell such information. Personal data will not be transferred outside of the European Economic Area.

- We employ other companies and individuals to perform functions on our behalf such as analysing data, providing marketing assistance, processing credit card payments and designing and operating our website. Such companies and individuals have access to your personal information for the purpose of carrying out this work only. These enterprises will not use your data for any other purpose. Under no circumstances will these enterprises use any additional data about you to which they are party for any other purposes.

Cookies: 

EU Cookie directive

From 26 May 2011 a new European Union directive requires us to gain the consent of our users to download cookies on to their machines. There are various methods we could use to gain users consent. For example, we could use pop-ups; prompting users to tick a box to confirm they give permission for us to download cookies on their machine.

Alternatively, we could use an online form that all users must complete before using the website.

We consider both of these solutions as obtrusive. We want our users find information and services quickly.

Therefore, we have taken the decision to promote how we use cookies on our website instead. This will enable users to make an informed decision whether they want to disable this feature.

There are links on our terms and conditions and disclaimer pages which are in the footer of every web page pointing to this information.

What is a Cookie?

Information may be sent to your computer in the form of an Internet "cookie" to allow our servers to monitor your requirements. The cookie is stored on your computer. Our server may request that your computer return a cookie to it.

These return cookies do not contain any information supplied by you or any personally identifiable information about you. However, we use cookies to keep track of your shopping cart when you are using the Leeds Rhinos Store Online.

Such measures are necessary to allow Leeds Rhinos to measure the usability of the systems, which will help to continually improve user experience of our websites. Your browser software should however enable you to block cookies if you wish to. For more information about cookies, please visit http://www.allaboutcookies.org/.

Strictly Necessary Cookies:

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance Cookies:

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality Cookies:

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located.

These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting or advertising Cookies:

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Google Analytics:

Leeds CF&A T/a Headingley Lodge uses Google Analytics, a web analytics service provided by Google. Google Analytics collects first party cookies, which are text files placed on your computer to collect standard internet log information and visitor behaviour. This information is sent to Google and is used to evaluate how our website is being used. This enables Leeds Rhinos to compile statistical reports. A full list of cookies used by Google Analytics and explanations on how these work are available on the Google code website.

Headingley Lodge does not collect (nor allow any third party to collect) personally identifiable information of visitors to our site. We will not associate any data gathered with any personally identifying information. We will not link or seek to link an IP address with the identity of a computer user. In short, Google Analytics doesn't identify who you are, but it does track your movements on our websites.

How to disable Cookies:

You can stop cookies being downloaded on to your computer by selecting the appropriate settings on your browser. However please note that if you do this you may not be able to use the full functionality of this website.

There is more information about cookies, including how to delete them on the website aboutcookies.org. You may also opt out of being tracked by Google Analytics.

Consent:

By using our website you consent to collection and use of any information you provide to us by Leeds CF&A Limited for the purposes described above. If we amend our privacy policy, any changes will be published on this web site. If at any time you wish to update the information which we hold about you, or if you wish to stop receiving information from Headingley Lodge, please contact us.

Disclaimer:

Leeds CF&A Co Limited recognizes that we have legal obligations in terms of the collection and use of personal data made available to us. This website is provided on an "AS IS" basis and Leeds CF&A Co Limited excludes all warranties or representations of any kind with respect to this website or its contents. In particular, Leeds CF&A Co Limited does not warrant or represent that the information contained on this website is accurate or up to date.

The contents of this website are designed to comply with English Law. You may be viewing the website in a market in which we do not commonly sell our goods. Leeds CF&A Co Limited cannot be held responsible for non-compliance with any local advertising or other laws in relation to this website or its contents.

Your Consent:

By using our website you consent to collection and use of any information you provide to us by Leeds CF&A Co Limited for the purposes described above. If we decide to change our privacy policy, we will post those changes on this page. We recommend you re-visit this page periodically to check for changes. We endeavour to take all reasonable steps to protect your personal data including the use of encryption technology, but cannot guarantee the security of any data you disclose online. You accept the inherent security implications of sending information over the Internet and will not hold us responsible for any breach of security unless we have been negligent.

If you are under the age of 18 you may register on the website to receive newsletters and other information but only with parental or guardian consent. You may only make hotel room booking on this website if you are aged 18 or over or.